sk998 Privacy Policy: How We Handle Your Information
sk998 collects only the data needed to run your account, process wallet transactions via Nagad or Upay, and connect you with support. Access to this platform depends on your local law and eligible region.
Account data protected
Nagad and Upay wallet context
Support contact routes published
No data sold to third parties
POLICY POSTURE
What Data We Collect and Why
When you open an account on sk998, we collect the details you enter during registration — your name, contact address, and the payment method you link, such as a Nagad mobile wallet or Upay account number. We also log device identifiers and session activity to keep your account secure and to restore your session after you close the browser. Transaction records tied to your wallet deposits and withdrawals are kept as part of your account history, which you can review from the account panel at any time. We do not collect payment credentials directly — those are handled through the payment provider's own interface. Beyond account essentials, we collect anonymous usage data such as pages visited and time spent in the lobby. This helps us improve navigation and surface the right content when you return. We do not sell, rent or share your personal data with advertising networks. Third-party service providers who support platform operations may access limited data only under strict contractual terms. Your use of this platform, and the data we process, is subject to applicable local law and the eligible regions where sk998 operates. If you have questions about what is held on your account, the support routes listed on this page are the right place to start.
Nagad wallet number (as provided by you at deposit)
Upay account reference (transaction context only)
Device session token (browser continuity)
Account registration contact details
POLICY SCOPE
Where This Policy Applies and What It Covers
This policy covers data collected directly through the sk998 platform — including your account registration, wallet transactions and support interactions. It does not extend to third-party sites or payment provider interfaces that open outside our domain. Whether this policy applies to you depends on your local law and the eligible regions in which sk998 operates.
Account Access
Data collected when you log in, set up your account or recover access — such as your registered contact and device session — falls fully within this policy. We hold only what is needed to keep your account functional.
Wallet Transactions
When you initiate a deposit or withdrawal through Nagad or Upay, the payment provider processes the transaction on their own infrastructure. We store a transaction reference on your account record, not your full wallet credentials.
Site Content and Lobby
Anonymous browsing data — which game lobby pages you visit or how long you spend on a section — is collected to improve navigation. This data is not tied to your identity unless you are signed in.
Third-Party Services
Links to external sites, payment interfaces or studio content pages that open outside sk998 are governed by those providers' own policies. We do not control or carry responsibility for data collected by those third parties.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You have practical options when it comes to the data we hold on your account. You can ask us what information is stored against your profile, correct any detail that is wrong, or raise a question about how your data is being used. None of these steps require a formal legal process — you start by reaching our support team through live chat or the contact form on the support page. If your registered contact number has changed — for example, the mobile number linked to your Nagad account — you can update it directly from your account settings panel. For anything beyond a standard update, such as requesting that account data be reviewed or that a record be corrected, our support team handles these requests and will confirm the outcome in writing via the contact address on file. We aim to acknowledge data queries promptly, though resolution timelines depend on the nature of the request and applicable local requirements. Eligibility to exercise these rights may depend on your jurisdiction.
Review Your Records
Open your account panel to see the profile details, registered payment methods and transaction history we hold. If something looks wrong, note the specific field before contacting support.
Correct Account Details
Update your contact information directly in account settings. For changes that require identity verification — such as a name correction — support will guide you through the steps shown in the account portal.
Raise a Data Question
If you want to know more about how a specific piece of data is used, reach support through live chat or the contact form. Describe the data type clearly and our team will respond via your registered contact.
Request Support on Your Data
For requests that go beyond routine updates — such as asking for a record to be reviewed or querying a retention period — submit a written request via the contact form. We confirm outcomes in writing.
CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about this privacy policy, your account data or a wallet transaction record, use one of the published contact routes below. We do not accept data queries over social media or unofficial channels. All privacy-related requests are handled through the routes listed here.
Live Chat
The live chat button is visible when you are signed in to your sk998 account. Use it to ask about your data, flag an incorrect record or request a correction to your registered details.
Contact Form
The contact form on the support page accepts written privacy queries. Describe your request clearly — including which data type you are asking about — and we respond to the contact address on your account.
Account Support Panel
Log in and open the support section of your account to access the request options available to you. This is the right route for wallet data queries tied to Nagad or Upay transaction references.
DATA HANDLING DETAIL
How We Protect and Manage Your Data
Our approach to data handling is built around keeping your account functional and your information contained to what is necessary. We do not retain data beyond the periods required for account operations and applicable local obligations. Cookies are used to maintain your browser session — so when you return to the lobby after closing the tab, your session context is restored without requiring a full login. You can manage cookie preferences through your browser settings, though disabling session cookies may interrupt account continuity.
Cookie and Session Management
Session cookies keep your account active across page loads on the sk998 platform. These are functional cookies, not advertising trackers. You can clear or block them in browser settings, but doing so may log you out mid-session.
Account Security Measures
Your account login is protected by the credentials you set at registration. If you suspect unauthorised access, use the account recovery path or contact support immediately via live chat. Do not share your login details with anyone.
Data Retention
We keep account records, including wallet transaction references for Nagad and Upay activity, for as long as your account is active and for any period required under applicable local law. Closed accounts are handled per our retention schedule.
Policy Updates
When this policy changes in a material way, we post a notice in the account area. Continuing to use the platform after a posted update constitutes acceptance of the revised terms. Check the policy page periodically if you want to stay current.
POLICY QUESTIONS
Privacy Policy: Questions We Get Asked
These are the questions that come up most often when it comes to data, your account and how this policy works. If your question is not here, use live chat or the contact form to reach our support team directly.
What personal data does sk998 hold about my account?
We hold your registration details — name, contact number, and the payment method reference you linked, such as a Nagad or Upay account. We also keep transaction records and device session data tied to your account. You can review your profile in the account panel at any time.
Does sk998 share my data with third parties?
We do not sell or rent your data to advertising networks. Third-party service providers involved in running the platform may access limited account data only under strict contractual terms. Payment providers like Nagad and Upay handle transaction data on their own infrastructure, under their own policies.
How do I correct an error in my account details?
Open your account settings to update standard fields like your contact number. For corrections that require identity checks — such as a name change — contact support via live chat or the contact form. Our team will confirm the steps and outcome in writing to your registered contact.
What are cookies used for on this platform?
Cookies on sk998 are primarily session cookies that keep you logged in across page loads and restore your lobby position when you return after closing the browser. We do not use advertising tracking cookies. You can manage cookie settings in your browser, but blocking session cookies may interrupt your account access.
How long is my account data kept after I close my account?
We retain account records, including wallet transaction references, for the period your account is active and for any duration required under applicable local law. If you close your account, data is handled according to our retention schedule. Contact support for details specific to your account.
Does this privacy policy apply to me in Bangladesh?
This policy covers data collected through the sk998 platform. Whether it applies to you depends on your local law and the eligible regions where sk998 operates. If you are accessing the platform from Bangladesh, your use and any data processing is subject to applicable local legal requirements.