Sports / Slots
These terms set out what sk998 expects from you and what you can expect from us when you access this platform. Reading them before you open an account helps you understand your rights, your wallet activity and how we handle your data — all of which depend on your local law and eligible region.
By accessing this platform and completing registration, you confirm that you have read and accepted these terms in full. They apply to every action you take on sk998 — browsing the lobby, placing a wager, funding your wallet via Nagad or Upay, requesting a withdrawal or contacting support. If any part of these terms conflicts with local law in your jurisdiction, local law takes precedence and your access may be restricted accordingly. We update these terms when our platform changes in a material way. When we do, we post the revised version here with a visible update notice. Continued use of your account after a change takes effect counts as acceptance of the updated terms. If you disagree with a revision, you may close your account by contacting our support team through the channels shown on this page. These terms do not override any separate agreement you have accepted for a specific product area — for example, a information-specific notice posted in your account dashboard. Where those documents conflict with this page, the more specific document governs that product area only. For everything else, this page is the reference point. Wallet transactions processed through Nagad or Upay are also subject to those providers' own service conditions, which sit outside our control.
Not everything on the platform falls under the same ruleset. This section tells you exactly which areas these terms govern and which are handled separately.
Registration, login, session management and any suspension or closure of your account are fully within the scope of these terms. If your account is flagged or limited, this document explains the process we follow to notify and resolve.
Deposits and withdrawals processed through your account wallet — including those made via Nagad or Upay — fall within these terms for the platform-side of the transaction. The payment provider's own terms govern their side of the transfer independently.
Game content supplied by studios such as Pragmatic Play, Spadegaming and Microgaming is governed by each provider's own licensing conditions. We make that content available in the lobby but do not control its underlying rules engine or feature configurations.
Links from this platform to external sites, third-party analytics tools and payment rails outside our direct operation are not covered by these terms. We are not liable for content, data practices or interruptions on those external services.
These terms give you specific, actionable rights — not just obligations. You can review your full transaction history in the account section at any time; every deposit, withdrawal and wallet event is recorded there with a timestamp. If a record looks incorrect, the right step is to raise it with support before assuming an error, as processing delays from Nagad or Upay can affect display timing without affecting the actual amount. You also have the right to correct account details such as your registered mobile number or contact email. Follow the verification steps shown in your account settings to update them — we require identity confirmation before changing contact credentials to keep your account secure. If you want to understand why a particular decision was made about your account — a limit, a flag or a session closure — you can request a written explanation through our support channel. We aim to respond with a clear, specific answer tied to the relevant clause in these terms.
Open the account history section to see every wallet event, including Nagad and Upay transactions, with timestamps. If a figure looks wrong, note the transaction ID before contacting support.
Update your registered mobile number or email through account settings. We require identity verification before applying changes to protect your wallet and login credentials.
If you disagree with an account decision, you can request a written explanation. Reference the specific transaction or event in your message so the support team can locate the relevant record quickly.
If you choose to close your account, contact support directly. Any pending wallet balance subject to completed verification will be addressed through the standard withdrawal process before closure is finalised.
For questions about how these terms apply to your account, wallet activity or access status, use the contact routes below. We publish only channels that are actively monitored — we do not list a route that goes unanswered.
Open the chat icon from any page while you are logged in. Describe your query and include the relevant account or transaction reference. This is the fastest route for active account questions.
For written records of a formal query — such as requesting an explanation of an account decision or a data-related question under these terms — send your message to the support email shown on the contact page.
The help section inside your logged-in account contains published guidance for common terms-related questions, including wallet limits, verification steps and the process for disputing a transaction record.
We handle your account data and policy commitments in a consistent, documented way — not on a case-by-case basis. Here is what that looks like in practice.
We retain account and transaction records for the period required by our operating obligations. You can request a summary of the data we hold on your account by contacting support with your registered mobile number for identity confirmation.
Your login credentials and wallet access are protected by verification steps visible in account settings. We do not share your registered mobile number or wallet details with third parties outside the payment processing required to complete a Nagad or Upay transaction.
We use session cookies to maintain your login state across the mobile browser. Analytics cookies help us understand which pages cause navigation difficulty. You can review and adjust cookie preferences through your browser settings at any time.
When these terms change materially, we post a visible notice on this page and in the signed-in account dashboard. We do not send changes only by email — the page itself is the authoritative record, and the update date is shown at the top of the document.
These are the questions we see most often when people read through the terms for the first time. If your question is not here, the support chat inside your account is the next step.
Yes, for the platform side of the transaction. Once funds leave your Nagad or Upay wallet, sk998 applies these terms to how that balance is credited, held and withdrawn on the account side. Nagad and Upay each have their own terms for the transfer itself, which sit separately from ours.
Access depends on your local law and eligible region. We do not make a blanket availability claim. Check whether online wagering platforms are permitted in your specific jurisdiction before creating or using an account. These terms apply only where access is lawful for you.
We show a visible update notice on this page and in your account dashboard whenever we make a material change. The date at the top of this document reflects the most recent revision. Check this page directly rather than relying on any cached or printed copy.
Any verified wallet balance remaining at the time of your closure request will be processed through the standard withdrawal path before we close the account. Contact support to start the process and confirm your identity so the balance can be released correctly.
Send your request through the support email listed on the contact page. Include your registered mobile number and a description of the account event in question — for example, a session closure or a flagged transaction. We will reference the relevant clause in these terms in our reply.
Studios such as Pragmatic Play, Spadegaming and Microgaming supply game content to our lobby under their own licensing and service conditions. Our terms govern your account and wallet activity on this platform. The game mechanics and feature rules come from each studio's own documented terms, not ours.